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  1. Automation for Cloud
  2. AUTO-1415

Enhance Automation Logs for when Daily processing time Automation Service Limit is breached

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    • Jira Software, Jira Service Management, Jira Work Management

      It is quite frequent for users to have questions about why their rule was Throttled due to 'Daily processing time'. Today, it is not completely clear that the total 'Daily processing time' refers to parallel processing, meaning that it could have several tasks running in parallel to complete this Automation process, and in total they sum up to 60 minutes.

      Today, for example, an Automation Rule that starts at 9 AM, and ends at 9:20AM can be breached leading customers to some confusion, as it appears that the total processing time was 20 minutes, which is not the case.

              Unassigned Unassigned
              fb70dbb86db0 Antonio Carlos (Inactive)
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