-
Type:
Suggestion
-
Resolution: Unresolved
-
Component/s: Action - Assign Issues
Currently, round-robin issue assignments in Jira Automation sort the users in the list by their Atlassian Account ID (AAID). It would be great if it could follow the user-specified order instead.
For example:
The round-robin assignment needs to follow a specific order like below:
- User 1 (AAID: 637419xxxxxxxxxxx5)
- User 2 (AAID: 6023aaxxxxxxx0x6df)
- User 3 (AAID: 71xxx0:dbxxxxx-xxxx-xxxx-xxxx-xxxxxxx006)
But the current assignment behaviour will always follow the order below instead:
- User 2 (AAID: 6023aaxxxxxxx0x6df)
- User 1 (AAID: 637419xxxxxxxxxxx5)
- User 3 (AAID: 71xxx0:dbxxxxx-xxxx-xxxx-xxxx-xxxxxxx006)
—
The Round-robin issue assignment in Jira Automation seems to reset the user assignment order for every rule config change.
For example, the user assignment order is set to:
- User 1
- User 2
- User 3
But when rule configuration changes occur, the assignment order is reset to the first user. For example:
- First rule execution: Issue is assigned to User 1.
- Second rule execution: Issue is assigned to User 2.
- Rule content modified
- Third rule execution (first execution since the rule was last changed): Issue assigned to User 1 (User 3 was never assigned).
It'd be great if the assignment order is never reset.
- is duplicated by
-
AUTO-1481 Round-robin issue assignment in Jira Automation seems to reset the assignment order for every rule config change
- Closed