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  1. Automation for Cloud
  2. AUTO-1374

Provide support for Microsoft Workflows in automation rules

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      The Automation Platform team is working to implement a new Microsoft Teams action, as an alternative to the current action that relies on the soon-to-be deprecated connectors. We'll provide an update shortly with more info on timelines for this new action.

      ***

      Microsoft has announced they are deprecating O365 connectors (more details here).

      Automation provides a Send Message to Microsoft Teams Action that relies on one of the O365 connectors.

      Please provide an alternative to avoid disrupting existing rules and allow sending messages to a channel in Microsoft Teams once the existing connectors are retired.

            [AUTO-1374] Provide support for Microsoft Workflows in automation rules

            Pinned comments

            Hi all,

            We’ve just shipped an update to the ‘Send Microsoft Teams message’ action in Automation. The action now uses Workflows in Microsoft Teams to send messages from your automation rules.

            To update your rules, follow these steps:

            1. Go to your channel in Teams and select …› Workflows > Post to a channel when a webhook request is received
            2. Paste the webhook URL into the ‘Send Microsoft Teams message’ action
            3. Select Update.

            We recommend you do this by December 31, 2024, to avoid any interruption to your automation rules.

            https://community.atlassian.com/t5/Automation-articles/Update-on-sending-Microsoft-Teams-messages-with-Atlassian/ba-p/2780258

            Charlie Gavey added a comment - Hi all, We’ve just shipped an update to the ‘Send Microsoft Teams message’ action in Automation. The action now uses Workflows in Microsoft Teams to send messages from your automation rules. To update your rules, follow these steps: Go to your channel in Teams and select …›  Workflows > Post to a channel when a webhook request is received Paste the webhook URL into the ‘Send Microsoft Teams message’ action Select  Update . We recommend you do this by December 31, 2024, to avoid any interruption to your automation rules. https://community.atlassian.com/t5/Automation-articles/Update-on-sending-Microsoft-Teams-messages-with-Atlassian/ba-p/2780258

            Pinned by Phoebe Peng

            Phoebe Peng added a comment -

            Hi all,

            We're noticed that some rules have been saved using the new url but with the old version of the MS teams action. We have added a check to pick this up and log it as an error in the audit log. The new changes have now fully been rolled out and this issue should no longer occur. However, if you are experiencing issues still, please check whether your rule has been updated.

            The error message in the audit log will appears as follows: 

            Thank you for your patience in this. 

            Phoebe Peng added a comment - Hi all, We're noticed that some rules have been saved using the new url but with the old version of the MS teams action. We have added a check to pick this up and log it as an error in the audit log. The new changes have now fully been rolled out and this issue should no longer occur. However, if you are experiencing issues still, please check whether your rule has been updated. The error message in the audit log will appears as follows:  Thank you for your patience in this. 

            All comments

            fe7ce902b27f - I can confirm this works for me now. Thank you for your attention to this issue.

            Justin Peterson added a comment - fe7ce902b27f - I can confirm this works for me now. Thank you for your attention to this issue.

            Sorry adamru, but please read exactly what is stated in that announcement. Jira Server is no longer supported by Atlassian. Jira Data Center is still fully supported beside of Jira Cloud. If you have other information, please join these with us. Otherwise please do not create rumors! If so that should be the job of Atlassian itself

            Michael Mohr added a comment - Sorry adamru, but please read exactly what is stated in that announcement. Jira Server is no longer supported by Atlassian. Jira Data Center is still fully supported beside of Jira Cloud. If you have other information, please join these with us. Otherwise please do not create rumors! If so that should be the job of Atlassian itself

            adamru added a comment -

            aefc4c4c1923 ... hasn't all support ended for DC?

            https://www.atlassian.com/migration/assess/journey-to-cloud

            Support for Server products ended on Feb. 15, 2024

            Server products and apps no longer receive technical support, security updates, and bug fixes for vulnerabilities.

            adamru added a comment - aefc4c4c1923 ... hasn't all support ended for DC? https://www.atlassian.com/migration/assess/journey-to-cloud Support for Server products ended on Feb. 15, 2024 Server products and apps no longer receive technical support, security updates, and bug fixes for vulnerabilities.

            fe7ce902b27f - It have not been "Fully" rolled out - You forgot your Datacenter customers(again!).

            https://jira.atlassian.com/browse/JIRAAUTOSERVER-1045 - Still "Gathering Interest"....OMG! - Teams on DC is broken = Incident!

            Even the lovely 1st level supporters on keep just pasting wasteless updates of "since apologies" and "sorry for the inconvenience".

            We reported this incident as a customer on July 16th - And still almost 2 months later, not a single valuable update on progress towards resolution.......All while Cloud customers are serviced.

            Morten Stensgaard added a comment - fe7ce902b27f - It have not been "Fully" rolled out - You forgot your Datacenter customers(again!). https://jira.atlassian.com/browse/JIRAAUTOSERVER-1045 - Still "Gathering Interest"....OMG! - Teams on DC is broken = Incident! Even the lovely 1st level supporters on keep just pasting wasteless updates of "since apologies" and "sorry for the inconvenience". We reported this incident as a customer on July 16th - And still almost 2 months later, not a single valuable update on progress towards resolution.......All while Cloud customers are serviced.

            Pinned by Phoebe Peng

            Phoebe Peng added a comment -

            Hi all,

            We're noticed that some rules have been saved using the new url but with the old version of the MS teams action. We have added a check to pick this up and log it as an error in the audit log. The new changes have now fully been rolled out and this issue should no longer occur. However, if you are experiencing issues still, please check whether your rule has been updated.

            The error message in the audit log will appears as follows: 

            Thank you for your patience in this. 

            Phoebe Peng added a comment - Hi all, We're noticed that some rules have been saved using the new url but with the old version of the MS teams action. We have added a check to pick this up and log it as an error in the audit log. The new changes have now fully been rolled out and this issue should no longer occur. However, if you are experiencing issues still, please check whether your rule has been updated. The error message in the audit log will appears as follows:  Thank you for your patience in this. 

            62534117e636 / ezhapa / 89403358cf11 - the integration between Jira automations and MS Teams via Workflows is still broken. Who is responsible for re-opening this ticket and continuing to work the problem?

            Justin Peterson added a comment - 62534117e636 / ezhapa / 89403358cf11 - the integration between Jira automations and MS Teams via Workflows is still broken. Who is responsible for re-opening this ticket and continuing to work the problem?

            00a9560cfd34 exactly.

            89403358cf11  please reopen this issue until the fix.

            Thank you.

            Konstantinos Sotiriou added a comment - 00a9560cfd34 exactly. 89403358cf11   please reopen this issue until the fix. Thank you.

            fae241a7c16d - it's not the community's responsibility to find a solution for that error. The Atlassian team – ezhapa and 89403358cf11 , et al. – is supposed to provide to the community an integration that doesn't throw that error. They claimed to have published an update but it's obviously still broken. This ticket obviously still needs to be worked. There are 154 people watching this issue and hoping Atlassian can solve its problems.

            Justin Peterson added a comment - fae241a7c16d - it's not the community's responsibility to find a solution for that error. The Atlassian team – ezhapa and 89403358cf11 , et al. – is supposed to provide to the community an integration that doesn't throw that error. They claimed to have published an update but it's obviously still broken. This ticket obviously still needs to be worked. There are 154 people watching this issue and hoping Atlassian can solve its problems.

            Has anyone found a solution for

            "ExpressionEvaluationFailed. The execution of template action 'Send_each_adaptive_card' failed: the result of the evaluation of 'foreach' expression '@triggerOutputs()?['body']?['attachments']' is of type 'Null'. The result must be a valid array."

            Marcus Kesper added a comment - Has anyone found a solution for "ExpressionEvaluationFailed. The execution of template action 'Send_each_adaptive_card' failed: the result of the evaluation of 'foreach' expression '@triggerOutputs()? ['body'] ? ['attachments'] ' is of type 'Null'. The result must be a valid array."

            249cc3084ccd is it working for you?

            Sriram Mishra added a comment - 249cc3084ccd is it working for you?

              89403358cf11 Charlie Gavey
              ezhapa Enida
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                Created:
                Updated:
                Resolved: