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  1. Automation for Cloud
  2. AUTO-136

Ability to set "Run as Assignee" as the default automation executor

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      Problem Definition

      Currently, there's only option to set project default using a username and user who trigger the rule. There's certain automation only can set the project default , for example for SLA trigger.

      Suggested Solution

      Option to set Assignee as the project default.

      Why this is important

      It's a bit weird if customer notice a different person than the assignee that perform action in the ticket.

              89403358cf11 Charlie Gavey
              nroslan Atiqah Roslan
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                Created:
                Updated:
                Resolved: