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  1. Automation for Cloud
  2. AUTO-1294

Default and custom context field options appear as duplicates and when a custom context is deleted the selected options continue to appear in the ticket UI

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    • Severity 3 - Minor

      Issue Summary

      The default context options will always appear in Automation for Jira if the option is set to 'Global context'. However, there is an issue in Automation for Jira where the default context shouldn’t be available to choose from and should not appear as duplicates. When you select one option, both options may appear selected, but only the one from the custom context will be added in the back-end. Additionally, when the custom context is deleted, the field will still be visible in the ticket, but the values are deleted in the back-end ticket properties, which is likely related to a new bug in the Jira UI.

      Steps to Reproduce

      Create a custom context field with the same options name with a default context.

      Expected Results

      When clicking on an option in Automation for Jira, you should not select both options at the same time.
      In the Jira ticket, when a context is deleted, the options selected should be removed, as the back-end properties were already deleted.

      Actual Results

      The actual results are shown in the screen recordings below:

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              8987963cd16f Bruno Altenhofen
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                Created:
                Updated:
                Resolved: