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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Third Party - Incoming Webhooks
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Jira Software, Jira Service Management, Jira Work Management
Issue Summary
Currently, if a webhook is already used in one of the automation rule in Jira, then we cannot use it in another automation rule.
We see the error "The incoming webhook URL is already in use by another trigger. Please regenerate!." in the UI.
However, the UI does not show the exact details of the rule which is already using it.
In case instance contains large number of rules, its difficult to identify the rule and UI should provide concrete details about the rule already using the web hook.
Expected Results
In case one automation rule is already using a webhook and end user tries to use it in another automation rule, we cannot do that and see an error "The incoming webhook URL is already in use by another trigger. Please regenerate!.".
Having the ability to see the details of the rule already using the webhook will make it easy for the end users to identify the rule details in the UI.
Actual Results
The below exception is thrown in the UI:
The incoming webhook URL is already in use by another trigger. Please regenerate!. (No details about the automation rule already using the webhook)
Workaround
Required, if there is no workaround please state:
Currently there is no known workaround for this behavior. A workaround will be added here when available
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