Issue View Automation section is returning an error

XMLWordPrintable

    • Severity 3 - Minor
    • Jira Software

      Issue Summary

      The Jira Issue view Automation section is returning the below error:

      On checking the HAR, I noticed that the js files (example: 48859.pack.js) are making the request to the "d283vu6e5qi87p.cloudfront.net" domain, not the Bifrost ("automation-frontend.prod-east.frontend.public.atl-paas.net") domain. I believe this is the reason for the error.

      Steps to Reproduce

      1. Open any issue and scroll to the Automation section

      Expected Results

      The issue view Automation section loads without error and can be used to check recent automation executed for this issue.

      Actual Results

      Displays the error below. we cannot find the list of recent automation executed on this issue.

      We're having trouble connecting to Automation.
      Try contacting the developer to support. 

      Workaround

      Allow the "*.cloudfront.net" domain in the network firewall.

            Assignee:
            Unassigned
            Reporter:
            Rohit Sreedharala
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: