Details
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Bug
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Resolution: Fixed
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High
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Severity 3 - Minor
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Jira Service Management
Description
Issue Summary
This is reproducible on Cloud: yes
Steps to Reproduce
- Add an action to edit issue fields
- Select any field
- Click on 3 dots for options (...) and select COPY
- It will show the option to copy from the current issue. Click this option.
Expected Results
The option should allow you to change from the current issue to the trigger issue
Actual Results
The option disappears without any error message. Below video shows the issue.
Screen Recording 2024-04-12 at 8.46.48 PM.mov
Workaround
triggerIssue smart value can be used to copy the custom field value from the trigger issue.