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Suggestion
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Resolution: Unresolved
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Jira Software
Issue Summary
Currently, we are unable to search for Group Picker (Single Group) custom fields in Issue Fields Condition in Jira Automation
Steps to Reproduce
- Create a Custom field of the Type: Group Picker (Single Group)
- Associate the Custom field with the required Projects/Screens
- Ensure that the Custom Field is available in the Configuration for the concerned Issue/Request Type
- Create an Automation with any trigger
- In the Conditions section, select 'Issue Fields Condition' and try to search for the newly created custom field in the 'Field' section
Expected Results
- The custom field should appear in the search results
Actual Results
- The custom field does not show up in the search results
Workaround Suggestion
While there are other methods to achieve the same result as well, the below is a sample solution
- Use the Smart Values Automation Condition to check the value of the concerned Custom Field
For example, for a custom field named: 'Employee_Group' and one value defined as 'GroupA', the below Smart Value Syntax can be of help
First Value:
{{issue.Employee_Group}}
Condition:
equals
Second Value:
GroupA