Uploaded image for project: 'Automation for Cloud'
  1. Automation for Cloud
  2. AUTO-1135

Ability to search Group Picker (Single Group) custom fields in Issue Fields Condition in Jira Automation

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Jira Software

      Issue Summary

      Currently, we are unable to search for Group Picker (Single Group) custom fields in Issue Fields Condition in Jira Automation

      Steps to Reproduce

      1. Create a Custom field of the Type: Group Picker (Single Group)
      2. Associate the Custom field with the required Projects/Screens
      3. Ensure that the Custom Field is available in the Configuration for the concerned Issue/Request Type
      4. Create an Automation with any trigger
      5. In the Conditions section, select 'Issue Fields Condition' and try to search for the newly created custom field in the 'Field' section

      Expected Results

      • The custom field should appear in the search results

      Actual Results

      • The custom field does not show up in the search results

      Workaround Suggestion

      While there are other methods to achieve the same result as well, the below is a sample solution

      • Use the Smart Values Automation Condition to check the value of the concerned Custom Field

      For example, for a custom field named: 'Employee_Group' and one value defined as 'GroupA', the below Smart Value Syntax can be of help

      First Value:

      {{issue.Employee_Group}}

      Condition:

      equals

      Second Value:

      GroupA

              Unassigned Unassigned
              884b494b5045 Jigar Solanki
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: