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  1. Automation for Cloud
  2. AUTO-1069

{{issue.[Custom Field].name}} returns empty

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    • Minor

      Issue Summary

      In the following kb article, there is a name property for issue.[custom field] listed as follows

      issue.[Custom Field].name - Returns the visible label displayed on the left of the field.

      However, when used, it appears to return empty and give no data.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. write an automation rule and use a "log to audit log" action. Set this to log the smart value issue.[Custom Field].name with [Custom Field] replaced with a custom field ID
      2. run the automation rule in an issue that is using this custom field

      Expected Results

      The name of the custom field would be logged in the audit log

      Actual Results

      a log is audited but it will be blank.

      Workaround

      manually write out the name of the field where possible as opposed to using the smart value.

              Unassigned Unassigned
              d2ef69abce64 Dereck Bearsong (Inactive)
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                Created:
                Updated: