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  1. Atlas
  2. ATLAS-98

When sharing an item with multiple users send one email to all the users

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    • Resolution: Unresolved
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      Issue Summary

      Currently, when sharing an item with multiple users at the same time in the cloud the email is sent separately to each user.

      Steps to Reproduce

      1. Click on to share;
      2. Add multiple users

      Expected Results

      One email be sent to all the users, adding the users' email to the reply-all header.

      Actual Results

      One email is sent to each user.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [ATLAS-98] When sharing an item with multiple users send one email to all the users

            Debbie Osti added a comment -

            Closed as "not considered a bug"?  Imagine if Outlook took away the 'cc" option.  That is now our JIRA world.  Very disappointed.

            Debbie Osti added a comment - Closed as "not considered a bug"?  Imagine if Outlook took away the 'cc" option.  That is now our JIRA world.  Very disappointed.

            Debbie Osti added a comment -

            If this is not possible can you go back to the pre Cloud days of a separate e-mail to each person but with the list of the other people at the bottom of the body of the e-mail?

            Debbie Osti added a comment - If this is not possible can you go back to the pre Cloud days of a separate e-mail to each person but with the list of the other people at the bottom of the body of the e-mail?

              694d9526098f William Pan
              bf66fd8be003 Tiago Fragoso
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                Created:
                Updated: