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  1. Atlas
  2. ATLAS-55

Authenticating with Atlas in the MS Teams desktop app isn't working

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • MS Teams App
    • None
    • Minor

      Issue Summary

      Authenticating with Atlas in the MS Teams desktop app isn't working and is throwing the "Could not connect to Microsoft Teams" error message.

      Steps to Reproduce

      1. Go to the MS Teams desktop app
      2. Add the Atlas app
      3. Click "Login"

      Expected Results

      You authenticate with Atlas in the pop-up window successfully. 

      Actual Results

      The pop-up window shows the "Could not connect to Microsoft Teams" error message.

      Workaround

      Authenticate with Atlas in MS Teams in a browser. After authenticating, switch back to the desktop app as the integration works as expected afterward. 

            [ATLAS-55] Authenticating with Atlas in the MS Teams desktop app isn't working

            Rostyslav Synenko made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Rostyslav Synenko made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Rostyslav Synenko made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Alina Kurishko made changes -
            Remote Link New: This issue links to "POINTA-915 (Atlassian Support System)" [ 890059 ]
            Andrew Hammond made changes -
            Assignee Original: Andrew Hammond [ ahammond@atlassian.com ] New: Mykola Iliushyn [ e1d0d29a7f32 ]
            Alina Kurishko made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Alina Kurishko made changes -
            Remote Link New: This issue links to "POINTA-907 (Atlassian Support System)" [ 888982 ]
            Alina Kurishko created issue -

              e1d0d29a7f32 Mykola Iliushyn
              b76693d58182 Alina Kurishko
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: