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  1. Atlas
  2. ATLAS-55

Authenticating with Atlas in the MS Teams desktop app isn't working

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • Teams App
    • None
    • Minor

    Description

      Issue Summary

      Authenticating with Atlas in the MS Teams desktop app isn't working and is throwing the "Could not connect to Microsoft Teams" error message.

      Steps to Reproduce

      1. Go to the MS Teams desktop app
      2. Add the Atlas app
      3. Click "Login"

      Expected Results

      You authenticate with Atlas in the pop-up window successfully. 

      Actual Results

      The pop-up window shows the "Could not connect to Microsoft Teams" error message.

      Workaround

      Authenticate with Atlas in MS Teams in a browser. After authenticating, switch back to the desktop app as the integration works as expected afterward. 

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              e1d0d29a7f32 Mykola Iliushyn
              b76693d58182 Alina Kurishko
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              Dates

                Created:
                Updated:
                Resolved: