Charts in the Atlassian Home dashboard show incorrect results if the metrics chosen aren't aligned to the data scope's source

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    • Severity 3 - Minor

      Issue Summary

      Charts in the Atlassian Home dashboard show incorrect results if the metrics chosen aren't aligned to the data scope's source

      Steps to Reproduce

      1. Create a new dashboard in Atlassian Home.
      2. Add a filter to the dashboard with Jira Service Management (JSM) as its data scope's source.
      3. Add a chart to the dashboard with metrics from Jira, not from JSM. For example, the count of work items from Jira, as shown in the screenshot below:
      4. Refresh the page (even in edit mode).

      Expected Results

      Chart results should respect the dashboard filter's data scope, or display a warning that an incorrect metric has been selected. Common metrics should also be shared across relevant apps.

      Actual Results

      Chart results didn't respect the dashboard filter's data scope and displayed data from other sources. In this example, from Jira and not from JSM.

      Workaround

      Ensure that the metrics selected align with the dashboard filter's data scope.

              Assignee:
              Lachlan Russell
              Reporter:
              Samuel Ng
              Votes:
              3 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: