Connect Project, Connect Goal, Connect Tag buttons do not work in Atlassian Home app in Slack

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Slack App
    • None
    • Severity 3 - Minor

      Issue Summary

      The ‘Connect project', ‘Connect goal’, 'Connect tag' buttons in the Atlassian Home app in Slack do not work.

      Steps to Reproduce

      1. In Slack, open a Slack channel or the Atlassian Home app, and type in the command: 
        /atlassian connect
        
      1. A prompt will appear to connect an Atlassian project, goal, or tag
      2. Click on one of the buttons ‘Connect project’, ‘Connect goal’, or ‘Connect tag’
      3. Atlassian Home modal will appear, and is continuously loading.

      Expected Results

      Modal should return a list of projects, goals, or tags for the user to select to connect

      Actual Results

      Atlassian Home modal appears blank, and is continuously loading.

      Workaround

      1. Paste the URL of the project or goal directly in the Slack channel - once you’ve shared the link, there’ll be a prompt to connect this project or goal
      1. Type in the command and include the direct URL to the project or goal: /atlassian connect <project, goal, or tag URL>
      1. Or connect to Slack from the goal and project - open the goal or project you would like to connect to Slack, and underneath the ‘Followers' section, connect a Slack channel

              Assignee:
              Ananya Ahluwalia
              Reporter:
              Beverley
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: