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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Slack App
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None
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Severity 3 - Minor
Issue Summary
The ‘Connect project', ‘Connect goal’, 'Connect tag' buttons in the Atlassian Home app in Slack do not work.
Steps to Reproduce
- In Slack, open a Slack channel or the Atlassian Home app, and type in the command:
/atlassian connect
- A prompt will appear to connect an Atlassian project, goal, or tag
- Click on one of the buttons ‘Connect project’, ‘Connect goal’, or ‘Connect tag’
- Atlassian Home modal will appear, and is continuously loading.
Expected Results
Modal should return a list of projects, goals, or tags for the user to select to connect
Actual Results
Atlassian Home modal appears blank, and is continuously loading.
Workaround
- Paste the URL of the project or goal directly in the Slack channel - once you’ve shared the link, there’ll be a prompt to connect this project or goal
- Type in the command and include the direct URL to the project or goal: /atlassian connect <project, goal, or tag URL>
- Or connect to Slack from the goal and project - open the goal or project you would like to connect to Slack, and underneath the ‘Followers' section, connect a Slack channel