Issue Summary

The heading structure for "About", "Contact", and "Teams" is inappropriate.

Steps to Reproduce

1. Open the Jira Cloud home page.
2. Navigate to and activate the Profile icon located in the header.
3. Select "Profile" from the dropdown > the Profile page appears.
4. Navigate through the page using the down arrow (JAWS/NVDA) and VO+Left arrow/Right arrow (VoiceOver).
5. Observe that the "About", "Contact", and "Teams" text have incorrect heading markup as per visual hierarchy.

Screenshot

Actual Results

The Heading structure is found to be inappropriate on the Profile page. The text such as "About" is coded as <h4>, whereas "Contact" and "Teams" are coded with <h6>, which does not match the visual hierarchy on the page.

As a result, screen reader users find it difficult to understand the page's content structure.

Expected Results

The heading levels should be announced as per the visual hierarchy by screen reader to understand the page structure for their users. 

Use heading levels as per specification such as <h1> should be followed by <h2>, <h3> and so on.

Apply the following changes ->

• Mark the text “About” as a level 2 heading using the HTML heading markup <h2>.
• Mark “Contact” and “Teams” as level 3 headings using the HTML heading markup <h3>.

Code Snippet:

<h2 class="_dxsyidpf _1i144jg8 _nmk4glyw _fqox1e3o _1w90i7uo">About</h2> 
...
<h3 class="_dxsyidpf _1i144jg8 _nmk4glyw _fqoxi4vh _1w90i7uo">Contact</h3>
...
<h3 class="_dxsyidpf _1i144jg8 _nmk4glyw _fqoxi4vh _1w90i7uo">Teams</h3>

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available.

Environment

MacBook Pro (16 inch, 2021)
macOs 26.3 (25D125)
Windows - 11 pro
Chrome - Version 145.0.7632.76 (Official Build) (arm64)
Safari - Version 26.2 (21623.1.14.11.9)
JAWS - Version 2025
NVDA - Version 2024.4.2.35031
Voiceover - Version Latest