Uploaded image for project: 'Atlas'
  1. Atlas
  2. ATLAS-131

Going to Billing from the Home page brings to 'undefined' billing URL

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Settings
    • None
    • Minor

      Issue Summary

      When going to Billing from the Home page, it brings users to 'undefined' billing URL.

      Steps to Reproduce

      1. Go to home.atlassian.com
      2. Clic "Settings" > "Billing"

      Expected Results

      A user is brought to the Billing page for the specific site CloudID

      Actual Results

      A user is brought to https://admin.atlassian.com/o/undefined/billing-preview

      Workaround

      Go to the Administration page to navigate to a specific site's Billing page.

          Form Name

            [ATLAS-131] Going to Billing from the Home page brings to 'undefined' billing URL

            Jamie Domingo added a comment -

            We have completed and merged a fix to this bug! Please let us know if any issues persist.

            Jamie Domingo added a comment - We have completed and merged a fix to this bug! Please let us know if any issues persist.

            Karpaga Selvan added a comment -

            I have now enabled "Start Watching Issue" on the bug report and will monitor further updates. I will also try accessing the URL with the Organisation ID as suggested.

            Meanwhile, please let me know if you need any further information from our side.

             

            Karpaga Selvan added a comment - I have now enabled "Start Watching Issue" on the bug report and will monitor further updates. I will also try accessing the URL with the Organisation ID as suggested. Meanwhile, please let me know if you need any further information from our side.  

            Jamie Domingo added a comment - - edited

            The team have reviewed this bug and can confirm a fix is in progress. 

            In the meantime, a temporary solution is to copy the organisation id manually from the Atlassian Home URL and replace the undefined value with it. 

            E.g. https://home.atlassian.com/o/[OrganisationId]/?cloudId=[CloudId]

            Copy the value following the "/o/" and add it in the billing link: https://admin.atlassian.com/o/[OrganisationId]/billing-preview

            Jamie Domingo added a comment - - edited The team have reviewed this bug and can confirm a fix is in progress.  In the meantime, a temporary solution is to copy the organisation id manually from the Atlassian Home URL and replace the undefined value with it.  E.g. https://home.atlassian.com/o/[OrganisationId]/?cloudId=[CloudId ] Copy the value following the "/o/" and add it in the billing link: https://admin.atlassian.com/o/[OrganisationId]/billing-preview

              cc6ada2b5231 Jack Slater
              b76693d58182 Alina Kurishko
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: