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  1. Atlas
  2. ATLAS-12

Show me more link on people directory points to a broken documentation

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • People and Teams
    • None
    • Severity 3 - Minor

      Issue Summary

      When accessing a profile in the people directory, clicking the Show me more link under Works with -> Reporting lines will lead to a broken documentation:
      https://intercom.help/team-central/en/articles/5572925-how-to-sync-the-manager-attribute-into-team-central

      Steps to Reproduce

      1. Access Confluence
      2. Go to the People Directory through the top bar (/wiki/people/search)
      3. Click any profile
      4. Under Works with -> Reporting lines, click Show me more.

      Expected Results

      It should lead to a valid documentation.

      Actual Results

      The link points to the following documentation, which can't be found:
      https://intercom.help/team-central/en/articles/5572925-how-to-sync-the-manager-attribute-into-team-central

      Workaround

      Visit https://intercom.help/atlas-by-atlassian/en/articles/5572925-how-to-sync-the-manager-attribute-into-team-central

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        2. Screen Shot 2022-04-13 at 10.17.01 am.png
          Screen Shot 2022-04-13 at 10.17.01 am.png
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          Form Name

            [ATLAS-12] Show me more link on people directory points to a broken documentation

            Ishan Somasiri added a comment -

            Closing given bug fix was released : https://jira.atlassian.com/browse/ATLAS-12?focusedId=3026533&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3026533

            Ishan Somasiri added a comment - Closing given bug fix was released : https://jira.atlassian.com/browse/ATLAS-12?focusedId=3026533&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3026533

            Jason Armistead added a comment -

            In the Help article under Prerequisites, there is a section that reads:

             Click here if you would like us to let you know when other syncing methods are available.

             

            But the link goes to a Google form that requires a Gmail account. That's completely useless for corporate users who really don't want to have to give out their personal e-mail addresses just to  get onto the notification list.

             

            Wake up please Atlassian! This sort of "half thought out solution" is indicative of what is currently driving a good percentage of your user base crazy (just like the auto-enabling of Smart Link URLs in Jira and Confluence if you read the comments at https://jira.atlassian.com/browse/JRACLOUD-72429)

             

            Please forward this comment along to the Team Central (now Atlas) team!!!

            Jason Armistead added a comment - In the Help article under Prerequisites, there is a section that reads:  Click here if you would like us to let you know when other syncing methods are available.   But the link goes to a Google form that requires a Gmail account. That's completely useless for corporate users who really don't want to have to give out their personal e-mail addresses just to  get onto the notification list.   Wake up please Atlassian! This sort of "half thought out solution" is indicative of what is currently driving a good percentage of your user base crazy (just like the auto-enabling of Smart Link URLs in Jira and Confluence if you read the comments at https://jira.atlassian.com/browse/JRACLOUD-72429 )   Please forward this comment along to the Team Central (now Atlas) team!!!

            Anish Deena (Inactive) added a comment -

            Hi gtworkowski , 52ee5f2254dd 

            We have fixed this and are waiting to deploy it. Meanwhile, you can access the new link here - https://intercom.help/atlas-by-atlassian/en/articles/5572925-how-to-sync-the-manager-attribute-into-atlas

            Anish Deena (Inactive) added a comment - Hi gtworkowski , 52ee5f2254dd   We have fixed this and are waiting to deploy it. Meanwhile, you can access the new link here - https://intercom.help/atlas-by-atlassian/en/articles/5572925-how-to-sync-the-manager-attribute-into-atlas

            Maddy Bhat added a comment -

            Hi gtworkowski 

             

            It seems that this bug is already being worked on by Team Central team. Could you please assign this ticket to them? 

             

            Thanks,

            Maddy

            Maddy Bhat added a comment - Hi gtworkowski     It seems that this bug is already being worked on by Team Central team. Could you please assign this ticket to them?    Thanks, Maddy

              9c53f706aadb Kavi Lal
              gtworkowski Guilherme T (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: