-
Type:
Suggestion
-
Resolution: Unresolved
-
None
-
Component/s: Jira Cloud for Slack
-
None
Current Behavior:
When configuring personal notifications in the Jira Cloud for Slack app, users can only subscribe to changes on a limited, fixed set of fields — such as Summary, Description, Attachment, Due Date, and Priority.
Limitation
There is no option to receive notifications for changes to other standard fields (e.g., Component, Labels, Fix Version) or any custom fields. This limits the usefulness of personal Slack notifications for teams that rely on these fields in their workflows.
Request:
Please expand the personal notification configuration to allow users to subscribe to changes on any standard or custom field, rather than restricting it to the current fixed subset.
Workaround:
- Use Jira Automation
- Go to Project settings → Automation → Create rule (or Settings → System → Global automation for site-wide rules).
- Select the Field value changed trigger.
- Add the action Send Slack message
- Paste your Slack Webhook URL (generate one from your Slack workspace under Apps → Incoming Webhooks).
- Customize the message body with smart values, for example:
Field changed on {{issue.key}} - {{issue.summary}} From: {{fieldChange.fromString}} To: {{fieldChange.toString}} Link: {{issue.url}}
7. Save and enable the rule