Scheduled updates with =JIRA() function fails intermittently on Jira Cloud for Google Sheets

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: None
    • None
    • Severity 3 - Minor

      Issue Summary

      You can schedule updates on Jira Cloud for Google Sheets so it will populate the sheet with updated results of a query on given dates.

      Currently that feature is simply not working on some occasions. It will replace the function =JIRA() by a text saying "Refreshing"

      Steps to Reproduce

      • Create a schedule on Jira Cloud for Google Sheets using the function =JIRA()

      Expected Results

      The query will run and update the sheet with the new results.

      Actual Results

      It will replace the function =JIRA() by a text saying "Refreshing"

      Workaround

      A temporary workaround is to re-authenticate and run the process manually.

            Assignee:
            Unassigned
            Reporter:
            Carlos Ughini
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: