Atlassian for Gmail app doesn't add description to the work item if the email body contains HTML code only

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: Jira Cloud for Google Sheets
    • None
    • Severity 3 - Minor

      Issue Summary

      The Atlassian for Gmail app doesn't add description to the work item if the email body contains HTML code only

      Steps to Reproduce

      1. Get an email where the whole body is HTML formatted
      2. Try to create a work item from the email using the Atlassian for Gmail app 

      Expected Results

      The email body should be added to the work item description

      Actual Results

      Description is empty

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Jorge H
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: