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  1. Atlassian Product Integrations
  2. API-788

The Jira Cloud for Outlook add-in is not currently supported in Microsoft’s Government Community Cloud (GCC or GCCH) environments.

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Jira Cloud for Outlook
    • None
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      Issue Summary

      The Jira Cloud for Outlook add-in is not visible or available in Microsoft GCC/GCCH environments is due to security and compliance restrictions. These environments require specific certifications and OAuth 2.0 authentication flows that the add-in does not currently support. As a result, Microsoft restricts the deployment and visibility of add-ins that don't meet these requirements in the GCC/GCCH tenant app stores.

      At this time, the add-in is only available in the Microsoft 365 commercial cloud and is not published to the Azure Government Marketplace.

      Actual Result

      The Jira Cloud for Outlook add-in is not visible or available in Microsoft GCC/GCCH environments.

      Expected Result

      The Jira Cloud for Outlook add-in is visible as well on GCC/GCCH environments for this use.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              c45d22dd22c4 Maruti Borker
              d8e240ae197c Roberto Carrete
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                Created:
                Updated: