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Suggestion
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Resolution: Unresolved
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None
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Issue Summary
The Jira Cloud for Outlook add-in is not visible or available in Microsoft GCC/GCCH environments is due to security and compliance restrictions. These environments require specific certifications and OAuth 2.0 authentication flows that the add-in does not currently support. As a result, Microsoft restricts the deployment and visibility of add-ins that don't meet these requirements in the GCC/GCCH tenant app stores.
At this time, the add-in is only available in the Microsoft 365 commercial cloud and is not published to the Azure Government Marketplace.
Actual Result
The Jira Cloud for Outlook add-in is not visible or available in Microsoft GCC/GCCH environments.
Expected Result
The Jira Cloud for Outlook add-in is visible as well on GCC/GCCH environments for this use.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available