Slack Workflow not notifying customers through email

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Jira Cloud for Slack
    • None

      When configuring Slack's Workflow, it might miss the Request Type and not notify customers through email or portal.

      Automation can set Request Type accordingly and further notify customers (reporters) through its actions.

              Assignee:
              Unassigned
              Reporter:
              Celso J
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                Created:
                Updated: