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  1. Atlassian Product Integrations
  2. API-782

Slack Workflow not notifying customers through email

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When configuring Slack's Workflow, it might miss the Request Type and not notify customers through email or portal.

      Automation can set Request Type accordingly and further notify customers (reporters) through its actions.

              Unassigned Unassigned
              976c02b75079 Celso J
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