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  1. Atlassian Product Integrations
  2. API-781

Ability to add multiple requested participants when creating tickets via the Jira Cloud integration in Slack

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Jira Cloud for Slack
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      Issue Summary

      Currently, in the Jira Cloud integration in Slack app/interface, the interface only allows for one participant to be added at a time.

      This restriction hinders the workflow for some customers, as they often need to include multiple participants from the outset.

      Steps to Reproduce

      Attempt to create a ticket via the Jira Cloud integration in Slack app/interface with the need for adding multiple request participants, especially when the field is labelled as "Requested Participants" in plural form.

      Expected Results

      Able to add multiple request participants when creating a ticket.

      Actual Results

      Only one request participant can be added when creating ticket via the interface.

      Workaround

      At present, the workaround is to edit the ticket post-creation to add request participants manually.

              Unassigned Unassigned
              dfb5cd90782d Andrew Daniels (Inactive)
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                Created:
                Updated: