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  1. Atlassian Product Integrations
  2. API-770

Remove "Get instant access" Slack notification for non-licensed users

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    • Resolution: Unresolved
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      When using the Slack integration with Jira, Slack users who don't have an Atlassian Account receive a notification to get access to Jira whenever a work item link is used in the channels:

       

      Currently, there is no option to remove this notification. We would like to deactivate this notification for non-licensed users.

        1. image-2025-04-21-17-31-50-626.png
          image-2025-04-21-17-31-50-626.png
          185 kB

            [API-770] Remove "Get instant access" Slack notification for non-licensed users

            Michael Herrmann added a comment -

            This is disruptive/annoying for a variety of team members who aren't using Jira even though they're in the some common slack channels.

            Michael Herrmann added a comment - This is disruptive/annoying for a variety of team members who aren't using Jira even though they're in the some common slack channels.
            Victor Rondon made changes -
            Attachment Original: image-2025-04-21-17-31-35-914.png [ 497731 ]
            Victor Rondon made changes -
            Attachment Original: image-2025-04-21-17-28-35-965.png [ 497730 ]
            Victor Rondon made changes -
            Description Original: When using the Slack integration with Jira, Slack users who don't have an Atlassian Account receive a notification to get access to Jira whenever a work item link is used in the channels:

            !image-2025-04-21-17-29-11-976.png|width=741,height=169!

            Currently, there is no option to remove this notification. We would like to deactivate this notification for non-licensed users.             		New: When using the Slack integration with Jira, Slack users who don't have an Atlassian Account receive a notification to get access to Jira whenever a work item link is used in the channels:

             

            !image-2025-04-21-17-31-50-626.png|width=628,height=163!

            Currently, there is no option to remove this notification. We would like to deactivate this notification for non-licensed users.
            Victor Rondon made changes -
            Attachment New: image-2025-04-21-17-31-50-626.png [ 497732 ]
            Victor Rondon made changes -
            Attachment New: image-2025-04-21-17-31-35-914.png [ 497731 ]
            Victor Rondon created issue -

              Unassigned Unassigned
              1bde213d7de7 Victor Rondon
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              3 Vote for this issue
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                Created:
                Updated: