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  1. Atlassian Product Integrations
  2. API-753

Limited project user cannot sync SLA fields, an error should be displayed

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      Issue Summary

      If you attempt to Import an SLA field (Example: Time to Resolution') with a user that only has the 'Browse Issues' permission, the Import will succeed but will be missing the SLA column, no error is presented anywhere.

      Steps to Reproduce

      1. Create a project role or restrict a user to only have 'Browse issues' in the project.
      2. With the same user, create a G Sheet, add the Jira Cloud for Sheet add-on
      3. Setup an Import to acquire fields that include 'Time to Resolution' (SLA)
      4. This will retrieve all fields, except the SLA based one, without error

      Expected Results

      If data cannot be retrieved a suitable error should be displayed in the App to inform the user that an error has occurred, in this case likely a permissions related one.

      Workaround

      Revert to the user to a default role like Service Desk Team.

            [API-753] Limited project user cannot sync SLA fields, an error should be displayed

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              Unassigned Unassigned
              ea2161958903 Joel Wheeler
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                Created:
                Updated: