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Suggestion
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Resolution: Unresolved
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None
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Issue Summary
Jira and Slack integration does not send notifications when Issue security is enabled on an issue.
Steps to Reproduce
NA
Expected Results
Send notification for the respective event on slack even when Issue security is enabled
Actual Results
As per our official documentation
The Jira Cloud for Slack app respects existing Jira permissions at the issue level and at the administration level.
- If @jira is connected to a Jira Cloud project with issue-level security, you won't receive Slack notifications for issues with security settings.
- To connect with the Jira Cloud app, your site administrator needs to enable it at https://<instancename>.atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page.
If the app is not enabled, you may see a message such as: "Connecting with this Jira Cloud instance was disabled by administrator".
Workaround
Required, if there is no workaround please state:
Currently there is no known workaround for this behavior. A workaround will be added here when available
[API-741] Issue security enabled on Issue doesnot send notification on Slack
| Description |
Original:
h3. Issue Summary
Jira and Slack integration does not send notifications when Issue security is enabled on an issue. h3. Steps to Reproduce NA h3. Expected Results Send notification for the respective event on slack h3. Actual Results As per our official [documentation|https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/#:~:text=your%20previous%20settings.-,Security%20considerations,-The%20Jira%20Cloud] {quote}The Jira Cloud for Slack app respects existing Jira permissions at the issue level and at the administration level. * If @jira is connected to a Jira Cloud project with [issue-level security|https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html], you won't receive Slack notifications for issues with security settings. * To connect with the Jira Cloud app, your site administrator needs to enable it at {{{}https://<instancename>.[atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page|http://atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page]{}}}. If the app is not enabled, you may see a message such as: _"Connecting with this Jira Cloud instance was disabled by administrator"._ {quote} h3. Workaround Required, if there is no workaround please state: Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
Jira and Slack integration does not send notifications when Issue security is enabled on an issue. h3. Steps to Reproduce NA h3. Expected Results Send notification for the respective event on slack even when Issue security is enabled h3. Actual Results As per our official [documentation|https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/#:~:text=your%20previous%20settings.-,Security%20considerations,-The%20Jira%20Cloud] {quote}The Jira Cloud for Slack app respects existing Jira permissions at the issue level and at the administration level. * If @jira is connected to a Jira Cloud project with [issue-level security|https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html], you won't receive Slack notifications for issues with security settings. * To connect with the Jira Cloud app, your site administrator needs to enable it at {{{}https://<instancename>.[atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page|http://atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page]{}}}. If the app is not enabled, you may see a message such as: _"Connecting with this Jira Cloud instance was disabled by administrator"._ {quote} h3. Workaround Required, if there is no workaround please state: Currently there is no known workaround for this behavior. A workaround will be added here when available |