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  1. Atlassian Product Integrations
  2. API-741

Issue security enabled on Issue doesnot send notification on Slack

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Jira Cloud for Slack
    • None
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      Issue Summary

      Jira and Slack integration does not send notifications when Issue security is enabled on an issue.

      Steps to Reproduce

      NA

      Expected Results

      Send notification for the respective event on slack even when Issue security is enabled

      Actual Results

      As per our official documentation

      The Jira Cloud for Slack app respects existing Jira permissions at the issue level and at the administration level.

      • If @jira is connected to a Jira Cloud project with issue-level security, you won't receive Slack notifications for issues with security settings.

      If the app is not enabled, you may see a message such as: "Connecting with this Jira Cloud instance was disabled by administrator".

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              df46bfb2daa7 Himanshi
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                Created:
                Updated: