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Bug
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Resolution: Unresolved
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Low
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None
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1.0
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None
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Severity 3 - Minor
Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds
Steps to Reproduce
- Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue
- Take any file which is big is size. For example, 800 MB in or more in size. When uploading a file and if request takes more than 30 seconds the file upload fails
- I have attached the HAR file from my test instance.
Expected Results
The file upload should be successful.
Actual Results
The below exception is thrown in the UI:
"Oops ... Something went wrong. Please contact Atlassian support if this problem persists. "
Workaround
The only possible workaround it to try uploading the file directly from the Jira UI.
[API-718] File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds
Description |
Original:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which is big is size. For example, 800 MB in or more in size. When uploading a file and if request takes more than 30 seconds the file upload fails # I have attached the HAR file from my test instance. h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround The only possible workaround it to upload the file from the Jira UI directly. |
New:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which is big is size. For example, 800 MB in or more in size. When uploading a file and if request takes more than 30 seconds the file upload fails # I have attached the HAR file from my test instance. h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround The only possible workaround it to try uploading the file directly from the Jira UI. |
Description |
Original:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which more than 800 MB in size. When uploading a file and if request takes more than 30 seconds the file upload fails # I have attached the HAR file from my test instance. h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround The only possible workaround it to upload the file from the Jira UI directly. |
New:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which is big is size. For example, 800 MB in or more in size. When uploading a file and if request takes more than 30 seconds the file upload fails # I have attached the HAR file from my test instance. h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround The only possible workaround it to upload the file from the Jira UI directly. |
Description |
Original:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which more than 800 MB in size. When uploading a file and if request takes more than 30 seconds the file upload fails # I have attached the HAR file from my test instance. h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which more than 800 MB in size. When uploading a file and if request takes more than 30 seconds the file upload fails # I have attached the HAR file from my test instance. h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround The only possible workaround it to upload the file from the Jira UI directly. |
Description |
Original:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which more than 800 MB in size. When uploading a file and if request takes more than 30 seconds the file upload fails h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
File upload fails in the Jira cloud app on MS Teams when a request takes >30 seconds h3. Steps to Reproduce # Login to MS Teams > Open Jira cloud app > connect to your Jira site > Search for an issue # Take any file which more than 800 MB in size. When uploading a file and if request takes more than 30 seconds the file upload fails # I have attached the HAR file from my test instance. h3. Expected Results The file upload should be successful. h3. Actual Results The below exception is thrown in the UI: {noformat} "Oops ... Something went wrong. Please contact Atlassian support if this problem persists. " {noformat} h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
Attachment | New: teams.microsoft.com_upload attachment.har [ 455520 ] |
Attachment | Original: teams.microsoft.com_upload attachment.har [ 455519 ] |