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  1. Atlassian Product Integrations
  2. API-716

Jira Cloud for Sheets example is not accessible for end user

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    • Minor

      Issue Summary

      The "View Examples" option in Jira Sheet add-on is not accessible for end user. The sheet is having permission restriction

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Open Jira Sheet add-on using a non atlassian.com domain user account
      2. Link any Cloud site
      3. Click on "View Example"

      Expected Results

      The navigation should open a sheet that has more example details and usage information.

      Actual Results

      Example Sheet is not accessible for end user.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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        2. Screenshot 2024-04-08 at 11.51.09 AM.png
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        3. Screenshot 2024-04-10 at 3.47.54 PM.png
          Screenshot 2024-04-10 at 3.47.54 PM.png
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            [API-716] Jira Cloud for Sheets example is not accessible for end user

            Samyak Mehta added a comment -

            The non-functional link is removed from the add-on. The users can refer to the 'Learn More' section for explanation.

            Samyak Mehta added a comment - The non-functional link is removed from the add-on. The users can refer to the 'Learn More' section for explanation.

            Samyak Mehta added a comment -

            The link would be removed from the plugin, since its not accessible.

            Samyak Mehta added a comment - The link would be removed from the plugin, since its not accessible.

            Maksim Beliaev added a comment -

            steps to reproduce must be amended:

            tester should not be logged in with Atlassian account, better to test in incognito mode

            Maksim Beliaev added a comment - steps to reproduce must be amended: tester should not be logged in with Atlassian account, better to test in incognito mode

              222c2bddefe9 Samyak Mehta
              bb22faff10c5 Rahul Kumar
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: