Creating a Jira issue with the Jira Cloud for Outlook doesn't upload attachments

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: Jira Cloud for Outlook
    • None
    • Severity 3 - Minor

      Issue Summary

      The customer has granted EWS API access but the Jira Cloud for Outlook uploads attachments

      Steps to Reproduce

      1. Send an email to create a Jira ticket
      2. Attach a file to it

      Expected Results

      The ticket is created within the attachment

      Actual Results

      The ticket is created without an attachment

      Workaround

      The only available workaround is to upload attachments manually

            Assignee:
            Vitalii Saienko (Inactive)
            Reporter:
            Phumi
            Votes:
            11 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: