• Icon: Suggestion Suggestion
    • Resolution: Done
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    • Jira Cloud for Slack
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Our team went through a Hipchat -> Stride migration, only to be caught by surprise by the Atlassian/Slack partnership, and then have to switch from Stride -> Slack.

      We had integrations we really liked between Jira and Hipchat, some which were out-of-the-box configurations, and some which involved custom scripting. We miss them!

      The main one we need seems so basic: Just setting up a 1:1 association between a Jira issue and Slack channel. Updates to the issue, comments, subtask activity on the issue, etc. would be posted in the Slack channel.

      We also used to have some conveniences like automatically creating the Hipchat room when an issue went to In Progress, automatically inviting team members for the assigned team into the new room, and automatically archiving it when the issue was closed. Unfurling of issue IDs in Hipchat rooms was nice, too.

      I see that the Jira Server for Slack app ( https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?hosting=server&tab=overview ) supports creating a connecting a dedicated channel to a Jira issue.

      But we are using Jira Cloud, and the current "Jira Cloud for Slack" doesn't seem to enable specific issue-to-channel association.

      Does anyone know if Is this a planned-for feature in Jira Cloud for Slack? We are currently using the third-party "Slack Jira Integration" app and aren't too happy with it.

       

      source:https://community.atlassian.com/t5/Jira-questions/Jira-Cloud-for-Slack-Support-for-connecting-a-specific-issue-to/qaq-p/1039678

       

            [API-65] Dedicated Channels / Assign an Issue to a Channel

            Jasper added a comment -

            For those still looking for this functionality, vote here --> https://jira.atlassian.com/browse/API-577  

            Jasper added a comment - For those still looking for this functionality, vote here --> https://jira.atlassian.com/browse/API-577  

            This doesn't allow you to create a channel as per the original request. It should not be closed.

            James Shannon added a comment - This doesn't allow you to create a channel as per the original request. It should not be closed.

            Hi, are there any plans to complete the automation as requested above?

            Thanks.

            Enda Murray added a comment - Hi, are there any plans to complete the automation as requested above? Thanks.

            If this is closed then API-224 should be reopened because everyone assumed this ticket would get users automatic channel creation which it did not.

            Andy Markulis added a comment - If this is closed then API-224 should be reopened because everyone assumed this ticket would get users automatic channel creation which it did not.

            Thank you for the clarification, 2ec5496fe5a5.

            Unfortunately, the convenience of automatic channel creation is indeed missing, though all the rest is there, i.e link between issue and channel and automatic updates in the channel.

            Luiz Silva added a comment - Thank you for the clarification, 2ec5496fe5a5 . Unfortunately, the convenience of automatic channel creation is indeed missing, though all the rest is there, i.e link between issue and channel and automatic updates in the channel.

            Thanks Luiz. I meant a different feature as written in the description above - here quoted 

            I see that the Jira Server for Slack app ( https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?hosting=server&tab=overview ) supports creating a connecting a dedicated channel to a Jira issue.

            What I meant was that Jira automatically creates a new Slack Channel for a new Issue when the user requests that and issue related discussion is done in Slack. 

            Thanks

            Thomas Willomitzer added a comment - Thanks Luiz. I meant a different feature as written in the description above - here quoted  I see that the Jira Server for Slack app (  https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?hosting=server&tab=overview  ) supports creating a connecting a dedicated channel to a Jira issue. What I meant was that Jira automatically creates a new Slack Channel for a new Issue when the user requests that and issue related discussion is done in Slack.  Thanks

            Luiz Silva added a comment -

            Hello!

            The feature was released indeed.

            In any Jira issue, look for the option Connect Slack channel in the Actions menu (three-dot menu) as below:

            It's also possible to set up a connection from Slack:

            1. Paste a link to the issue in the channel to get a preview (unfurl).
            2. The preview will contain a dropdown with the option Receive updates in channel.

            Note that if you don't find the option in the issue page, you need to check if the app is enabled in your Jira instance. If you don't get a preview in Slack, you need to make sure the app is installed your workspace and that you don't have disabled previews (/jira previews).

            I hope that helps. Cheers!

            Luiz Silva added a comment - Hello! The feature was released indeed. In any Jira issue, look for the option  Connect Slack channel in the Actions menu (three-dot menu) as below: It's also possible to set up a connection from Slack: Paste a link to the issue in the channel to get a preview (unfurl). The preview will contain a dropdown with the option Receive updates in channel . Note that if you don't find the option in the issue page, you need to check if the app is enabled in your Jira instance. If you don't get a preview in Slack, you need to make sure the app is installed your workspace and that you don't have disabled previews ( /jira previews ). I hope that helps. Cheers!

            Thomas Willomitzer added a comment - - edited

            Hi - is this available for not ? Saw the ticket got closed in February. We also need that

            +1000

            Thomas Willomitzer added a comment - - edited Hi - is this available for not ? Saw the ticket got closed in February. We also need that +1000

            Sending comments from the dedicated channel to the issue comments would be huge. Could see threaded Slack comments being tricky though. Definitely +1 on the high-level feature of linking a channel to an issue though.

            Hans Vreeland added a comment - Sending comments from the dedicated channel to the issue comments would be huge. Could see threaded Slack comments being tricky though. Definitely +1 on the high-level feature of linking a channel to an issue though.

            craig added a comment -

            +1 and if I get to vote twice, +2

            craig added a comment - +1 and if I get to vote twice, +2

              tthompson3@atlassian.com Trevor Thompson (Inactive)
              tthompson3@atlassian.com Trevor Thompson (Inactive)
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                Created:
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