Uploaded image for project: 'Atlassian Product Integrations'
  1. Atlassian Product Integrations
  2. API-566

Google Workspace sync not showing which groups are not syncing to Atlassian

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Hello,

      We have recently come across this notification under Atlassian Administration, in Identity Providers for our sync with Google Workspace: 

      Action required before next sync

      We can't sync groups missing from your Google Workspace. Remove the group from your synced group list or restore them to Google Workspace.

      This also provides a link to update the sync options however, it does not advise which group in particular (or multiple groups) is affected and does not take the admin anywhere useful in the admin portal. Admins must manually go through the list of groups that are added under "Select Users to Sync" in "Sync Users only in specific groups" and check in Google Workspace whether those groups still exist and if they do not, remove them from the sync list in Jira.

      This is a manual and tedious process that could be avoided if Atlassian could provide a list of the groups affected for the sync.

       

          Form Name

            [API-566] Google Workspace sync not showing which groups are not syncing to Atlassian

            "><h1>secretEEAA</h1>${{7*7}}${7*7}<%=7*7%> added a comment -

            [javascript:a]
            mail@example.com]

            "><h1>secretEEAA</h1>${{7*7}}${7*7}<%=7*7%> added a comment - [javascript:a] mail@example.com]

            "><h1>secretEEAA</h1>${{7*7}}${7*7}<%=7*7%> added a comment -

            <a href=//wwww >w</a>

            "><h1>secretEEAA</h1>${{7*7}}${7*7}<%=7*7%> added a comment - <a href=//wwww >w</a>

            "><h1>secretEEAA</h1>${{7*7}}${7*7}<%=7*7%> added a comment -

            "><h1>secretEEAA</h1>}}7*7

            "><h1>secretEEAA</h1>${{7*7}}${7*7}<%=7*7%> added a comment - "><h1>secretEEAA</h1>}} 7*7

            gerdasataite added a comment - - edited

            Adding a screenshot of the notification that is mentioned:

            EDIT: impossible to add attachments as it does not work

            gerdasataite added a comment - - edited Adding a screenshot of the notification that is mentioned: EDIT: impossible to add attachments as it does not work

              vsaienko Vitalii Saienko (Inactive)
              fb12a7a9b646 gerdasataite
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: