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  1. Atlassian Product Integrations
  2. API-558

Jira Cloud for Excel (official) export triggers Something went wrong with the consent flow error

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • None
    • None
    • Jira Cloud for Excel
    • None
    • Severity 2 - Major

      Issue Summary

      When using theJira Cloud for Excel (official) integration plugin to export issues to excel in the client or browser an error is triggered noting "Something went wrong with the consent flow"

      Steps to Reproduce

      1. attempt to use Jira Cloud for Excel (official)

      Expected Results

      it works

      Actual Results

      The below error exception is thrown:

      Something went wrong with the consent flow.

Error:

Description:

      Workaround

      Some users have reported fully logging out of Jira on all devices and restarting Excell and then re-logging into Jira to enable the connection allowed them to bypass the error, but this does not work in all circumstances

      A fix is actively being worked on and will be deployed shortly

            [API-558] Jira Cloud for Excel (official) export triggers Something went wrong with the consent flow error

              vsaienko Vitalii Saienko (Inactive)
              emccutcheon Earl McCutcheon
              Affected customers:
              0 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: