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  1. Atlassian Product Integrations
  2. API-539

"State mismatch" while using "Open in Sheets" functionality

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • None
    • Jira Cloud for Excel
    • None
    • Minor

      Issue Summary

      While using the "Open in Sheets" buttons, it asks to authorize into Microsoft or Google and then asks to authorize in Jira and after that, it shows a "State mismatch" error.

      Steps to Reproduce

      1. Open advanced issue search page
      2. Click the "Open in Sheets" button
      3. Follow authorization prompts
      4. In the end, it will show a "State mismatch" error

      Expected Results

      It should allow exporting data to Excel or Sheets and authorization should work

      Actual Results

      State mismatch error

      Workaround

      If you get a "State mismatch" error, close the window with the error, close the dialog the verification code, wait 30-40 seconds and then try again.

      You can also use a standalone Jira Cloud for Sheets app. Also, you can use a Jira native export.

            [API-539] "State mismatch" while using "Open in Sheets" functionality

              vsaienko Vitalii Saienko (Inactive)
              vsaienko Vitalii Saienko (Inactive)
              Affected customers:
              22 This affects my team
              Watchers:
              31 Start watching this issue

                Created:
                Updated: