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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: None
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Component/s: Jira Cloud for Excel
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None
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Minor
Issue Summary
While using the "Open in Sheets" buttons, it asks to authorize into Microsoft or Google and then asks to authorize in Jira and after that, it shows a "State mismatch" error.
Steps to Reproduce
- Open advanced issue search page
- Click the "Open in Sheets" button
- Follow authorization prompts
- In the end, it will show a "State mismatch" error
Expected Results
It should allow exporting data to Excel or Sheets and authorization should work
Actual Results
State mismatch error
Workaround
If you get a "State mismatch" error, close the window with the error, close the dialog the verification code, wait 30-40 seconds and then try again.
You can also use a standalone Jira Cloud for Sheets app. Also, you can use a Jira native export.