Jira Cloud for Sheets exports the time part of date/time fields with 5 hours less

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: None
    • None
    • Severity 3 - Minor

      Issue Summary

      When getting issues trough a JQL query in Jira Cloud for Sheets the time part of date and time fields will be 5 hours behind the value set in the issue.

      Steps to Reproduce

      • Create a date and time custom field
      • Set a value for that field in an issue
        • E.g. Mar 04, 2022, 6:00 AM
      • Open Google Sheets -> Open the Jira Cloud integration
      • Retrieve that issue trough a JQL query
      • Set that date and time custom field as a column

      Expected Results

      The value set in the column related to that custom field reflects the value you see in both the issue view, issue history, and issue navigation in Jira Cloud.

      Actual Results

      The value is 5 hour behind.

      In that example the values is exported as 3/4/2022 1:00:00:

      Workaround

      Opening the search results from Jira issue navigator to Google Sheets seems to result with the correct values:

        1. Screen Shot 2022-03-04 at 15.41.35.png
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          Leonardo De Almeida
        2. Screen Shot 2022-03-04 at 15.41.29.png
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          Leonardo De Almeida
        3. Screen Shot 2022-03-04 at 15.44.20.png
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          Leonardo De Almeida
        4. Screen Shot 2022-03-04 at 15.44.00.png
          126 kB
          Leonardo De Almeida

            Assignee:
            Unassigned
            Reporter:
            Leonardo De Almeida
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: