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  1. Atlassian Product Integrations
  2. API-503

Unable to search for a contact via "+ Link customer" with an E-mail address in CRM for Jira

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    • Icon: Bug Bug
    • Resolution: Won't Do
    • Icon: Low Low
    • None
    • None
    • Jira Cloud for CRM
    • None
    • Minor

      Issue Summary

      Unable to search for contact via "+ Link customer" with an E-mail address in CRM for Jira

      Steps to Reproduce

      1. Navigate to + Link customer in the CRM for Jira
      2. Search for a user account with an email address.

      Expected Results

      The user account associated with the email should be listed.

      Actual Results

      No results are found when searching using email.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              da4e9ec04af2 Ashish Gupta
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                Created:
                Updated:
                Resolved: