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  1. Atlassian Product Integrations
  2. API-489

Customize fields in "Issues list" and create issue form of Jira Cloud for Outlook add-in

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Jira Cloud for Outlook
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      Issue Summary

      I want to be able to see and edit more fields on the "Issues list" view and on the create issue form. Ideally, I'd like to customize the view.

      The question was asked here https://community.atlassian.com/t5/Jira-Service-Management/Can-i-customise-the-available-fields-in-the-outlook-plug-in/qaq-p/1872872

            [API-489] Customize fields in "Issues list" and create issue form of Jira Cloud for Outlook add-in

            Ronald Foppen added a comment -

            Looking for support for this as well. I want to be able to see and edit more fields on the "Issues list" view. Ideally, I'd like to customize the view.

            Ronald Foppen added a comment - Looking for support for this as well. I want to be able to see and edit more fields on the "Issues list" view. Ideally, I'd like to customize the view.

            Fontane, Matt added a comment -

            I would like to add to this: in the Create Issue screen of the Jira Cloud for Outlook add-in, it would be great to be able to choose which fields show up and which do not. We currently do not allow external senders to send in support requests, so having contact information fields isn't really helpful since we are already selecting a reporter. Also, the order of the fields is kind of all over the place (Impact and Urgency are separated instead of one on top of the other. I'm curious if this is impacted by other screens and screen schemes inside the project settings. I'm also curious as to what controls which fields are required? I'm assuming this is also as a result of the screen settings in the project.

             

             

            Fontane, Matt added a comment - I would like to add to this: in the Create Issue screen of the Jira Cloud for Outlook add-in, it would be great to be able to choose which fields show up and which do not. We currently do not allow external senders to send in support requests, so having contact information fields isn't really helpful since we are already selecting a reporter. Also, the order of the fields is kind of all over the place (Impact and Urgency are separated instead of one on top of the other. I'm curious if this is impacted by other screens and screen schemes inside the project settings. I'm also curious as to what controls which fields are required? I'm assuming this is also as a result of the screen settings in the project.    

              vsaienko Vitalii Saienko (Inactive)
              vsaienko Vitalii Saienko (Inactive)
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                Created:
                Updated: