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  1. Atlassian Product Integrations
  2. API-478

Enable exclusion keys in "Jira Cloud for Outlook" Add-In

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    • Resolution: Unresolved
    • None
    • Jira Cloud for Outlook
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      Context

      Currently, the app has a regular expression that will convert any matching text into a Jira ticket. In some cases, a company that uses a similar pattern for purchase orders and so on, which causes confusion.

      Current behaviour

      Any value that matches a "key-numbers" e.g. PO-12345 will be parsed as a Jira issue.

      Desired behaviour

      Allow customers to set an exclusion list of project keys - e.g. any match that starts with "PO" won't be treated as a Jira issue.

            [API-478] Enable exclusion keys in "Jira Cloud for Outlook" Add-In

            Joseph Duncan added a comment -

            My company completely removed the add-on because it was making any emails about COVID-19 a clickable link to a non-existent Jira item, and it was causing a lot of confusion.  If we can add text exclusions to the add-on, that would resolve this issue.

            Joseph Duncan added a comment - My company completely removed the add-on because it was making any emails about COVID-19 a clickable link to a non-existent Jira item, and it was causing a lot of confusion.  If we can add text exclusions to the add-on, that would resolve this issue.

              vsaienko Vitalii Saienko (Inactive)
              4f1a164b9e97 Andre Dias (Inactive)
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                Created:
                Updated: