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Bug
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Resolution: Fixed
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Low
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None
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1.0
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None
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Severity 3 - Minor
Issue Summary
Exporting search results with a high number of fields to Excel will often result in errors and timeouts.
Steps to Reproduce
- Create a search that returns a high number of issues (~1k tickets should work)
- Add multiple columns to the search results. If possible, add SLA fields, as they seem to have a higher impact.
- Export the results by clicking on "Open on Microsoft Excel".
Expected Results
The query results will open on Excel or the file will be successfully downloaded.
Actual Results
Workaround
- Use the "Open in Google sheets" instead. (The bug doesn't seem to affect the Google sheets export)
- Export fewer fields and combine the two files later.
- Example: Export the Issue Key and the SLA fields apart from the rest of the fields.
- is related to
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JST-811412 Loading...
- mentioned in
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