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  1. Atlassian Product Integrations
  2. API-462

Add Ability to designate comments as Internal from Slack

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    • Resolution: Unresolved
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently when responding to a service desk issue via slack we seem restricted to only commenting publicly.  This is sufficient most times, but for a small subset of times there's a need to make an internal comment to share sensitive information that the reporter or participants shouldn't be aware of.   

       

            [API-462] Add Ability to designate comments as Internal from Slack

            John Tolle added a comment -

            Our use case is the opposite: We need internal-only to be the default for comments generated from Slack and only rarely do we want to generate a public client-viewed comment from Slack.

            John Tolle added a comment - Our use case is the opposite: We need internal-only to be the default for comments generated from Slack and only rarely do we want to generate a public client-viewed comment from Slack.

              Unassigned Unassigned
              79dd3174d257 Gary Delia
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                Created:
                Updated: