Uploaded image for project: 'Atlassian Product Integrations'
  1. Atlassian Product Integrations
  2. API-461

custom fields with the same name used in the different Team-managed projects cannot be exported correctly

XMLWordPrintable

    • Minor

      Issue Summary

      When there are custom fields with the same name used in the different Team-managed projects then you cannot export them from the issue navigator to an Excel sheet. They will appear blank in the sheet.

      Steps to Reproduce

      1. Create one or custom fields in different team-managed projects with the same name
      2. Fill value for these custom fields in a couple of issues of the different team-managed projects
      3. Now search for these issues in the Issue Navigator
      4. You will be able to see the values for custom fields, now click on the Export to Excel (CSV) button to export it
      5. You would see that value would not appear for all the fields in the excel sheet. Check the video attached below. 

      Expected Results

      As the values are shown in Issue Navigator, hence they should be visible in the export as well. Check video replication here: export of custom field from Team Managed project.mov

      Actual Results

      Values are not exported in excel sheet for these custom fields

      Workaround

      Create the custom fields with different names in the team-managed projects

        1. export of custom field from Team Managed project.mov
          13.15 MB

            [API-461] custom fields with the same name used in the different Team-managed projects cannot be exported correctly

            Vitalii Saienko (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]

            Vitalii Saienko (Inactive) added a comment -

            Closing this as duplicate. Please follow updates here https://jira.atlassian.com/browse/API-299

            Vitalii Saienko (Inactive) added a comment - Closing this as duplicate. Please follow updates here https://jira.atlassian.com/browse/API-299
            Vitalii Saienko (Inactive) made changes -
            Link New: This issue duplicates API-299 [ API-299 ]

            erika added a comment -

            Hi. Is there any traction on this ticket? How quickly can I expect resolution please?

            erika added a comment - Hi. Is there any traction on this ticket? How quickly can I expect resolution please?
            Nhat Tran made changes -
            Component/s New: Jira Cloud for Excel [ 60090 ]
            Component/s New: Jira Cloud for Google Sheets [ 55791 ]
            Component/s Original: Project Administration - Issue type, fields and Other [ 53196 ]
            Key Original: JRACLOUD-77269 New: API-461
            Support reference count Original: 1
            Affects Version/s New: None [ 92938 ]
            Project Original: Jira Cloud [ 18514 ] New: Atlassian Product Integrations [ 20010 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Abhishek Singh made changes -
            Description Original: h3. Issue Summary

            When there are custom fields with the same name used in the different Team-managed projects then you cannot export them from the issue navigator to an Excel sheet. They will appear blank in the sheet.
            h3. Steps to Reproduce
             # Create one or custom fields in different team-managed projects with the same name
             # Fill value for these custom fields in couple of issues of the different team-managed projects
             # Now search for these issues in the issue Navigator
             # You will be able to see the values for custom fields, now click on Export to Excel (CSV) button to export it
             # You would see that value would not appear for all the fields in the excel sheet. Check the video attached below. 

            h3. Expected Results

            As the values are shown in Issue Navigator, hence they should be visible in the export as well.Check video replication here:[^export of custom field from Team Managed project.mov]
            h3. Actual Results

            Values are not reported in excel sheet for these custom fields
            h3. Workaround

            Create the custom fields with different names in the team-managed projects             		New: h3. Issue Summary

            When there are custom fields with the same name used in the different Team-managed projects then you cannot export them from the issue navigator to an Excel sheet. They will appear blank in the sheet.
            h3. Steps to Reproduce
             # Create one or custom fields in different team-managed projects with the same name
             # Fill value for these custom fields in a couple of issues of the different team-managed projects
             # Now search for these issues in the Issue Navigator
             # You will be able to see the values for custom fields, now click on the Export to Excel (CSV) button to export it
             # You would see that value would not appear for all the fields in the excel sheet. Check the video attached below. 

            h3. Expected Results

            As the values are shown in Issue Navigator, hence they should be visible in the export as well. Check video replication here: [^export of custom field from Team Managed project.mov]
            h3. Actual Results

            Values are not exported in excel sheet for these custom fields
            h3. Workaround

            Create the custom fields with different names in the team-managed projects
            Abhishek Singh created issue -

              Unassigned Unassigned
              157cb8ea75c4 Abhishek Singh
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: