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  1. Atlassian Product Integrations
  2. API-451

Jira Cloud for Sheets integration fails with error GS-404

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 1.0
    • Jira Cloud for Google Sheets
    • None
    • Severity 3 - Minor

      Issue Summary

      Jira Cloud for Sheets might fail with the error Hmmm ... looks like we stumbled a bit, please try again or contact Atlassian support if the issue persists. (§GS-404).

      That happens because the integration is unable to find the target sheet.

      Steps to Reproduce

      There are no clear steps that could lead to replicating that problem that have been identified yet.

      Expected Results

      The integration will be able to load content on the sheet.

      Actual Results

      The integration simply fails to load content on the target sheet.

      Workaround

      Recreating the affected sheet normally resolves the problem i.e. open a new google sheet

       

            [API-451] Jira Cloud for Sheets integration fails with error GS-404

              Unassigned Unassigned
              lalmeida@atlassian.com Leonardo De Almeida
              Affected customers:
              11 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated: