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Suggestion
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Resolution: Unresolved
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When creating issues or making comments from Slack, it would be helpful to @mention a Slack user and have their corresponding Jira user receive a mention.
It's currently possible to use user pickers (example: Assignee). This suggestion would be for @mentioning users in free-text fields like Description or a comment body.
This would be great! We were just trying to figure out how to reduce app switching between our support team and dev team and tagging is the biggest blocker to being able to use this very heavily