Getting Validation error when trying to create issues from signed emails in Outlook

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: Jira Cloud for Outlook
    • None
    • Minor

      Issue Summary

      Getting Validation error when trying to create Issues from Outlook signed emails

      Steps to Reproduce

      1. Pick any signed email in Outlook
      2. Now Send to Issue from the Jira Cloud for Outlook add-on
      3. Check Include attachment checkbox or even leave this unchecked
      4. Hit Send and can see a Validation error

      Expected Results

      The email should be linked to the issue same as any unsigned emails.

      Actual Results

      We see a Validation Error.

      Workaround

      We can use OWA (Outlook Web App) to send signed emails with/without attachments.

            Assignee:
            Vitalii Saienko (Inactive)
            Reporter:
            Joydeep Chatterjee (Inactive)
            Votes:
            25 Vote for this issue
            Watchers:
            31 Start watching this issue

              Created:
              Updated: