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  1. Atlassian Product Integrations
  2. API-433

Creating issue with Jira Cloud for Slack fails if adding value to the Account field from Tempo add-on

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 1.0
    • Jira Cloud for Slack
    • Severity 3 - Minor

      Issue Summary

      When an issue is being created from Slack integration, if the create screen contains the Account field from Tempo add-on and an account is selected for this field, the create process fails

      Steps to Reproduce

      1. Install Tempo to your Jira instance.
      2. Add some accounts, teams, users and associate them with test project.
      3. Go to the test project configuration and enable Tempo there.
      4. Add Tempo Account field to issue creation screen.
      5. Create issue with “/jira create” command from Slack and select some account in Account field.

      Expected Results

      issue created

      Actual Results

      An error is shown during the issue: 

      io.tempo.jira__account: Can not deserialize instance of java.lang.Long out of START_OBJECT token at [Source: N/A; line: -1, column: -1]
      

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            [API-433] Creating issue with Jira Cloud for Slack fails if adding value to the Account field from Tempo add-on

            No work has yet been logged on this issue.

              Unassigned Unassigned
              4bd2fd3801db Jorge H
              Affected customers:
              44 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated: