• Type: Bug
• Resolution: Unresolved
• Priority: Low
• Fix Version/s: None
• Affects Version/s: 1.0
• Component/s: Jira Cloud for Slack
• Labels:

  • jsw-s11

1. 

   tempo error.png

   78 kB

   08/Jul/2021 8:06 PM

[API-433] Creating issue with Jira Cloud for Slack fails if adding value to the Account field from Tempo add-on

Enida made changes - 23/Jun/2023 12:10 AM

Labels

New: jsw-s11

David Michelson made changes - 08/Jul/2021 8:06 PM

Attachment

New: tempo error.png [ 407023 ]

Jorge H made changes - 30/Jun/2021 9:54 PM

Description

Original: h3. Issue Summary When an issue is being created from Slack integration, if the create screen contains the Account field from Tempo add-on and an account is selected for this field, the create process fails h3. Steps to Reproduce  # Install Tempo to your Jira instance.  # Add some accounts, teams, users and associate them with test project.  # Go to the test project configuration and enable Tempo there.  # Add Tempo Account field to issue creation screen.  # Create issue with “/jira create” command from Slack and select some account in Account field. h3. Expected Results issue created h3. Actual Results An error is shown during the issue:  {noformat} io.tempo.jira__account: Can not deserialize instance of java.lang.Long out of START_OBJECT token at [Source: N/A; line: -1, column: -1] {noformat} h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available

New: h3. Issue Summary When an issue is being created from Slack integration, if the create screen contains the Account field from Tempo add-on and an account is selected for this field, the create process fails h3. Steps to Reproduce  # Install Tempo to your Jira instance.  # Add some accounts, teams, users and associate them with test project.  # Go to the test project configuration and enable Tempo there.  # Add Tempo Account field to issue creation screen.  # Create issue with “/jira create” command from Slack and select some account in Account field. h3. Expected Results issue created h3. Actual Results An error is shown during the issue:  {noformat} io.tempo.jira__account: Can not deserialize instance of java.lang.Long out of START_OBJECT token at [Source: N/A; line: -1, column: -1] {noformat} h3. Workaround Currently, there is no known workaround for this behavior. A workaround will be added here when available

Jorge H created issue - 30/Jun/2021 9:51 PM