• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Jira Cloud for Slack
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      Today with `/jira create` you cannot add attachments to an issue you are making from Slack. It would be helpful to add attachments from Slack.

       

            [API-368] Allow attachments to be added when creating an issue from Jira

            Will added a comment -

            This would help us for internal bug reporting. Slack also places a 10MB limit on attachments to a form, which does not allow much video in a screenshot, so it would be helpful if this weren't the case with the Jira integration. 

            Will added a comment - This would help us for internal bug reporting. Slack also places a 10MB limit on attachments to a form, which does not allow much video in a screenshot, so it would be helpful if this weren't the case with the Jira integration. 

            +1,000,000 - We could really use this feature, although we need it for JSM (ie: /helpdesk, /assist)

            Hazem Mahmoud added a comment - +1,000,000 - We could really use this feature, although we need it for JSM (ie: /helpdesk, /assist)

            +1,000,000

            Dhruv Kumar added a comment - +1,000,000

            +1,000,000

            Hunter Peress added a comment - +1,000,000

            +5

            +99999 🤯 such an obvious must-have not implemented?

            Deleted Account (Inactive) added a comment - - edited +99999 🤯 such an obvious must-have not implemented?

            sgundanna added a comment -

            We really need this feature.  If you click a slack thread and create a Jira ticket, I want the attachement to be loaded as well, and thread messages to be added in comments.  Main thread contents can go to description, this can stay as is.

            sgundanna added a comment - We really need this feature.  If you click a slack thread and create a Jira ticket, I want the attachement to be loaded as well, and thread messages to be added in comments.  Main thread contents can go to description, this can stay as is.

            Jira can you explain why product owner skipped this super important feature for creating tasks from slack? 

            Evgeniy Kagarlytsky added a comment - Jira can you explain why product owner skipped this super important feature for creating tasks from slack? 

            Frequently asked for capability. Teams dislike having to follow the process into the Jira form to be able to add additional information in the comments. Want to do it all at once.

            Benjamin Farrow added a comment - Frequently asked for capability. Teams dislike having to follow the process into the Jira form to be able to add additional information in the comments. Want to do it all at once.

            Must have

            Maham Nadeem added a comment - Must have

            Caner added a comment -

            +1

            Caner added a comment - +1

            please do it  

            Paulina Chorążewicz added a comment - please do it  

            This feature is very important to our organization. Indeed, we create our QA issues directly from Slack. We would like to be able to attach screenshots, videos from the create form.

            We are currently loosing time as we have to open the issue created in Slack in order to add these files.

            Jasmine Seren-Rosso added a comment - This feature is very important to our organization. Indeed, we create our QA issues directly from Slack. We would like to be able to attach screenshots, videos from the create form. We are currently loosing time as we have to open the issue created in Slack in order to add these files.

            kannan added a comment -

            +1

            kannan added a comment - +1

            J added a comment -

            +100000000

            J added a comment - +100000000

            +1

            Aric Rudnick added a comment - +1

            Ostin Hops added a comment -

            Try creating tasks from Slack using the TaskCompose for Jira Cloud Chrome extension  https://marketplace.atlassian.com/apps/1231078/taskcompose-for-jira-cloud?hosting=cloud&tab=overview .
            You won't be able to automatically transfer attachments, but you can take screenshots and add annotations directly in Jira.

            You will still have to download the attachments on your computer and attach them to the task, but at least you won't have to jump between browser tabs. All operations will be performed in one tab.

            Ostin Hops added a comment - Try creating tasks from Slack using the TaskCompose for Jira Cloud Chrome extension   https://marketplace.atlassian.com/apps/1231078/taskcompose-for-jira-cloud?hosting=cloud&tab=overview . You won't be able to automatically transfer attachments, but you can take screenshots and add annotations directly in Jira. You will still have to download the attachments on your computer and attach them to the task, but at least you won't have to jump between browser tabs. All operations will be performed in one tab.

            +1

            +1 super important feature!

            Tobias Jenne added a comment - +1 super important feature!

            +1

            Adam Galdeman added a comment - +1

            +1 to adding this feature, we need it!

            Adrian Torres added a comment - +1 to adding this feature, we need it!

            'a'.toUpperCase()

            "><h1>secretEEAA</h1>7*7

            {7*7}

            <%=7*7%>

            "><h1>secretEEAA</h1>${{7*7}}${7*7}<%=7*7%> added a comment - "><h1>secretEEAA</h1> 7*7 {7*7} <%=7*7%>

            +1

            +1

            Sruti Arulmani added a comment - +1

            Paz Kahana added a comment -

            +1

            Paz Kahana added a comment - +1

            Mya Henk added a comment -

            +1

            Mya Henk added a comment - +1

            I mean seriously. You are gathering interest for more than 2 years now. How much more interest gathering do you need? Is there some specific threshold for upvotes or how does this work? 

            Peter Hložný added a comment - I mean seriously. You are gathering interest for more than 2 years now. How much more interest gathering do you need? Is there some specific threshold for upvotes or how does this work? 

            +1

            adam.eidelsafy added a comment - +1

            + 1

            Emily Fueger added a comment - + 1

            Seriously, how is this feature not present when other apps / integrations have this? The only other way I found for now is having an automated response to inform used to reply with a attachments but thats not ideal. 
            Seems like quite an oversight to not implement this!

            Stephen John cook added a comment - Seriously, how is this feature not present when other apps / integrations have this? The only other way I found for now is having an automated response to inform used to reply with a attachments but thats not ideal.  Seems like quite an oversight to not implement this!

            OPs Team added a comment -

            yes this would be really useful. Missing this function right now 

             

            OPs Team added a comment - yes this would be really useful. Missing this function right now   

            Yahya Ali added a comment -

            This would make things so much easier. We have a channel for reporting issues. It takes 5 mins to transfer all the attached item to actual issue on Jira ticket. It is a surprise it is not available in this slack app but available in https://docs.troopr.ai/.  

            Yahya Ali added a comment - This would make things so much easier. We have a channel for reporting issues. It takes 5 mins to transfer all the attached item to actual issue on Jira ticket. It is a surprise it is not available in this slack app but available in https://docs.troopr.ai/.  

            +1 from my end as well.

            Debendra Kumar Kar added a comment - +1 from my end as well.

            This would make my team's life so much easier. Can't wait to see this happen.

            Ubaid Qaiser added a comment - This would make my team's life so much easier. Can't wait to see this happen.

            Any update on this. Very excited for this feature.

            Jaiprakash Yadav added a comment - Any update on this. Very excited for this feature.

            We're missing it too, especially for bug reports outside of "main" Jira

            Tom Kwiatkowski added a comment - We're missing it too, especially for bug reports outside of "main" Jira

            This would be an awesome feature to have - especially for enabling our pilot users to raise bugs, and add screen shots without having to force them to go into Jira.

            Alice Knott added a comment - This would be an awesome feature to have - especially for enabling our pilot users to raise bugs, and add screen shots without having to force them to go into Jira.

            This is really slowing down our adoption of Jira. We're a "Slack-first" org, and it would be a game changer to have this feature.

            Shaye Murray added a comment - This is really slowing down our adoption of Jira. We're a "Slack-first" org, and it would be a game changer to have this feature.

            I would be a huge quality of life change

            Peter Hložný added a comment - I would be a huge quality of life change

            Yes please, we really need this!

            Rawan Alzaghal added a comment - Yes please, we really need this!

            When it will be? We need this asap. 

            Artur Owczarek added a comment - When it will be? We need this asap. 

            100% this.  Feels like the sort of thing that should've been added long ago.  Would be a nice QoL win.

            Mike Mitchell added a comment - 100% this.  Feels like the sort of thing that should've been added long ago.  Would be a nice QoL win.

            Laura Huc added a comment -

            Yes!! We need this!

            Laura Huc added a comment - Yes!! We need this!

            Annie added a comment -

            We really need this feature asap

            Annie added a comment - We really need this feature asap

            It's great that we can create Jira issues directly in Slack, which is where a lot of bug reports get shared with my team of iOS developers. Screenshots/screen recordings are always part of the Slack message, so it would be a huge improvement if there was a way to add a file to a Jira issue from Slack - possibly via the file context menu.

            Ben Thomas added a comment - It's great that we can create Jira issues directly in Slack, which is where a lot of bug reports get shared with my team of iOS developers. Screenshots/screen recordings are always part of the Slack message, so it would be a huge improvement if there was a way to add a file to a Jira issue from Slack - possibly via the file context menu.

            This is going to be really helpful, if we can attach images from Slack.

            Arnab Kumar Nandy added a comment - This is going to be really helpful, if we can attach images from Slack.

            Yes, this feature is really needed!!!

            Karolis Galecianas added a comment - Yes, this feature is really needed!!!

            Lovely feature to add!!

            Federico Peralta added a comment - Lovely feature to add!!

            I agree with with Maciej above ^^^ ... this feature would be super useful

            Upile Chasowa added a comment - I agree with with Maciej above ^^^ ... this feature would be super useful

            agree, possibility to add attachments is important

            Maciej Borkowski added a comment - agree, possibility to add attachments is important

            Being able to add attachments when using "/jira create" would extremely helpful. When can we expect this to be included? 

            Shruti Anand added a comment - Being able to add attachments when using "/jira create" would extremely helpful. When can we expect this to be included? 

            Please add this feature - screenshots are often key to providing support

            Scott Forsyth added a comment - Please add this feature - screenshots are often key to providing support

            Aman Jain added a comment -

            add attachments while creating tickets from slack will be very useful.

            Aman Jain added a comment - add attachments while creating tickets from slack will be very useful.

            Please, please, please create this! It will reduce a lot of manual double handling and much more value to our ticket process!

            Tess Trewin added a comment - Please, please, please create this! It will reduce a lot of manual double handling and much more value to our ticket process!

            yes, please!! Attachments are critical for this feature.

            Deleted Account (Inactive) added a comment - yes, please!! Attachments are critical for this feature.

            I agree. There's very limited utility for this integration until we can also use attachments. 

            George Chlentzos added a comment - I agree. There's very limited utility for this integration until we can also use attachments. 

            Attachements will really help giving more details on an issue. It would be more helpful if you could add this feature when we create an issue from slack either by command or popup.

             

            Thanks.

            vignesh Ramalingam added a comment - Attachements will really help giving more details on an issue. It would be more helpful if you could add this feature when we create an issue from slack either by command or popup.   Thanks.

            Agree, issues without images attached are on the wrong side of Pareto.

            Nathan Bobbin added a comment - Agree, issues without images attached are on the wrong side of Pareto.

              mbamba@atlassian.com mbamba
              dmichelson David Michelson
              Votes:
              190 Vote for this issue
              Watchers:
              134 Start watching this issue

                Created:
                Updated: