Details
-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
None
-
None
-
Minor
Description
Issue Summary
Customers are receiving a 502 Bad Gateway Nginx error from auth.atlassian.net after putting in the email to authenticate 'Microsoft Teams for Jira Cloud' from Microsoft Team desktop version.
Steps to Reproduce
1. Open MS Teams app desktop version.
2. Click on the JIRA cloud app.
3. Get Microsoft authentication, which works.
4. Click on Authenticate in Jira (sign in using SSO enabled credentials).
5. It routes to auth.atlassian.net and returns 502 Bad Gateway error.
Expected Results
Authentication should be done successfully
Actual Results
The issue can be reproduced only in the Microsoft Team desktop version while authenticating the Jira Cloud app.
Getting 502 Bad Gateway Nginx error
Workaround
Authorize via the web version of the Microsoft Teams App.
Attachments
Issue Links
- is duplicated by
-
ID-7649 502 error Bad Gateway Nginx on Teams Desktop version
- Closed